The following questions are designed to enable messagehub to understand the technical capabilities of the applying reseller, in order to ensure that the reseller has the tools to fully support its end users.

* Please explain what an MX record is and how you would go about changing the record?   

* How can you tell how long it will take for a record within DNS to update and propagate around the Internet?   

* What is RPC over HTTP? and why would you use it?   

* What is Push Email? and what is required to enable it?   

* What is the difference between a BES service and a BIS service?   

* What is a DNSBL? and what is the most likely way in which you can join one?   

* Your customers email appears to be down, what basic tools would you use to identify the problem?